Privacy Policy

At Soundscape Wellness Inc. (“Soundscape”, “we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit www.thesoundscape.ca, book appointments or classes, purchase memberships, attend events, subscribe to our mailing list, or otherwise interact with our services.

By using our website or services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including:

If you choose to provide health or wellness information that helps us safely deliver our services, we will only use that information for the purpose of providing the services you have requested.

Website Usage Information

Like most websites, Soundscape Wellness automatically collects certain technical information when you visit our website. This may include your IP address, browser type, device type, pages visited, the date and time of your visit, and general website usage information.

We use this information to maintain website security and performance, understand how visitors use our site, troubleshoot technical issues and enhance our services.

How We Use Your Information

We may use your personal information to:

Payment Processing

Payments are securely processed through trusted third-party payment providers. Soundscape Wellness does not store your complete credit card information on our servers.

Email Communications

If you subscribe to our mailing list, we may occasionally send information about upcoming classes, wellness services, events, promotions or studio updates.

Sharing Your Information

We do not sell, rent or trade your personal information. We may share it only when necessary with trusted service providers.

These providers receive only the information necessary to perform their services and are expected to protect it appropriately.

Photos and Videos

From time to time, Soundscape Wellness may photograph or record classes, workshops or events for promotional purposes.

Whenever reasonably possible, we will notify participants beforehand. If you prefer not to appear, please let a team member know before the session.

Data Security

We use reasonable administrative, technical and physical safeguards to protect personal information against unauthorized access, disclosure, misuse, alteration or loss.

No method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and maintain appropriate business records.

Your Privacy Rights

Subject to applicable privacy laws, you may request to:

To make a request, please contact us using the information below.

Children’s Privacy

Our services are not intended for individuals under the age of 16 without the consent of a parent or legal guardian.

We do not knowingly collect personal information from individuals under 16. If we become aware of such collection without consent, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to third-party websites or services for your convenience.

We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will be posted on this page with a revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact us:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.